Thank you for trusting Moving Logistics (MOVING LOGISTICS). We are committed to protecting the privacy of our customers, partners, and website visitors. This policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We may collect the following information from our customers and website visitors:
- Personal information (such as name, phone number, and email address).
- Company or organization details when requesting logistics services.
- Shipment details (type of goods, destination, pickup and delivery times).
- Payment and billing information when entering into transport contracts.
- Technical data such as IP address, browser type, and operating system for statistical purposes and service improvement.
2. How We Use Information
We use the collected information for the following purposes:
- Providing transport services for refrigerated, dry, and frozen shipments.
- Communicating with customers regarding orders or inquiries.
- Improving and developing our services to meet customer needs.
- Tracking and monitoring shipments to ensure safety.
- Sending updates or special offers related to our services (with customer consent).
3. Protecting Information
- We use advanced security systems and encryption technologies to protect customer data.
- We do not sell, rent, or share customer data with third parties except in legal cases or with customer permission.
- Data is stored on secure servers protected against unauthorized access.
4. Sharing Information
We may share information only in the following cases:
- With our trusted partners to carry out transportation and logistics operations.
- With governmental and regulatory authorities upon request and in accordance with Saudi laws (Ministry of Transport, SFDA).
- To protect our legal rights or prevent any illegal activity.
5. Cookies
- Our website may use cookies to enhance the user experience.
- Users can control browser settings to disable cookies if desired.
6. Customer Rights
- Customers have the right to access, update, or request deletion of their personal data.
- Customers have the right to object to the use of their data for marketing purposes.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated review date.
8. Contact Us
For inquiries about this Privacy Policy or how we use your data, you can contact us via:
- Email: info@moving-logistics.com
- Phone: +966 55 224 0221
- Website: www.moving-logistics.com
At Moving Logistics, protecting our customers’ privacy is a core part of our commitment to providing safe and reliable logistics services.